Terms of Agreement

1. Agreement to these terms

These Terms of Agreement ("Terms") are an agreement between you and CEL Website Design LLC, a North Little Rock, Arkansas company ("CEL", "we", "us"), covering your use of celwebsitedesigns.com and the services we provide, including website design and development, logo and print design, mobile device management, monthly care plans, the multi-channel catalog, and our LeadPitch software (together, "the Services").

By submitting an inquiry, booking a consultation, signing an agreement, paying a deposit, or using the Services, you agree to these Terms and to our Legal Policy. If you do not agree, do not use the Services. If you are accepting on behalf of a business, you confirm you are authorized to do so.

2. Who may use the Services

You must be at least 18 years old and able to enter into a binding agreement. Our Services are business tools, built for businesses and the people running them.

Accounts are only available to people 18 and older. We do not knowingly allow anyone under 18 to create an account, sign an agreement, or make a purchase. If you are under 18, you may not register. If we learn that an account holder is under 18, we will close the account and cancel any active subscription, refunding only what the law or our Refund Policy requires.

Public pages such as pricing, the FAQ, and the LeadPitch free tools may be viewed without an account. Client dashboards, project tools, and paid features require a registered account.

3. Quotes, packages and scope

Package prices listed on our pricing page cover the deliverables, page counts, product listings, and revision rounds named in that package. Anything outside that scope is quoted separately before it is built.

A written quote or signed agreement controls if it differs from a page on this site. Custom quotes are valid for 30 days from the date issued.

4. Deposits, balances and payment

• A 50% deposit is required before work begins on all fixed-rate builds, including scroll, booking, and QR website packages.
• The remaining 50% balance is due at completion, before the final file transfer, admin credential handoff, or domain DNS pointing.
• Monthly care plans and mobile device management fees are billed on the 1st of each month and are due upon receipt.
• Accepted methods are card through Base44 Payments, cash, Cash App, Venmo, and business check, as listed on each invoice.
• Work may pause on any account more than 14 days past due.

5. Timelines and your responsibilities

Quoted timelines begin when the deposit clears and the content we need is in hand — copy, photos, logo files, and account access. Timelines extend when content, feedback, or access is delayed.

You confirm that everything you send us is yours to use, and that your site content and products comply with the law.

6. Revisions and change requests

Each package includes the revision rounds named in it. Revisions are for refining what was agreed; new pages, new features, or a change of direction are quoted as additional work at our standard rate.

Additional inner pages are $50 each, a standalone homepage setup is $150, out-of-scope work is billed at $100/hr, and 24/7 emergency edits are $100/hr with a one-hour minimum.

7. Care plans, subscriptions and MDM

Monthly care plans and device management renew automatically each month until cancelled. Cancel any time before the next billing date and access continues to the end of the period already paid for.

Care plans cover the hours and services listed for their tier. Unused hours do not roll over.

8. Hosting, uptime and the fail-safe backup site

Every website we build ships with a fail-safe backup copy. If your live site goes offline because of the hosting company — an outage, a suspended account, a lapsed hosting renewal, or a DNS failure on their side — we publish the backup copy of your site so your business stays reachable while the host issue is resolved, then move you back once it is restored.

The backup is a copy of your site as last deployed, held on separate infrastructure and refreshed whenever we publish a change to your live site. Features that depend on the host — checkout, databases, and some forms — may be limited in the backup; where possible, forms and contact links point to an email fallback instead.

Publishing the backup during a host-side outage is included at no charge while you have an active care plan, and the standby copy is maintained for as long as the project is with us. Restoring your site to its normal host, updating DNS or nameservers, and renewing the hosting account stay your responsibility as the account holder unless your plan says otherwise.

The backup is a continuity measure, not an uptime guarantee. It does not cover outages caused by your own edits, a third-party script, an expired domain registration, or a hosting account that was deleted with no recoverable copy.

9. LeadPitch software

LeadPitch is a software product built by CEL. Paid plans, credits, and add-ons are billed in advance and renew automatically until cancelled. Credits are prepaid, tied to your account, and do not expire.

LeadPitch surfaces business contact information from public listings and directories for legitimate business outreach. You remain the sender of any message you send, and you are responsible for complying with the marketing, privacy, and anti-spam laws that apply to you, including honoring opt-outs.

Do not use LeadPitch lookups for decisions covered by the Fair Credit Reporting Act, to violate the Driver's Privacy Protection Act, to harass anyone, or to resell or republish data obtained from the Services.

AI features generate drafts, summaries, and images. Output can be inaccurate or incomplete, is not legal, financial, or professional advice, and should be reviewed before you rely on it.

10. Ownership and your content

You keep ownership of the content, photos, logos, and copy you provide. Ownership of the custom pages, layouts, and code we build transfers to you when the final invoice clears. Third-party themes, plugins, platforms, and licenses remain governed by their own terms.

You give us a limited license to host, process, and display your content only as needed to build, deliver, secure, and support your project. Files you upload to your client dashboard are stored in private storage and are only reachable by you and our team, except where a feature intentionally stores an image publicly so another service can fetch it (for example a marketplace listing or ad image).

We may show completed work in our portfolio unless you ask us in writing not to.

11. Acceptable use

• Do not use the Services for anything unlawful, deceptive, or infringing.
• Do not upload content you do not have the right to use, or any malicious code.
• Do not attempt to copy, decompile, or reverse engineer our software, or interfere with its security or availability.
• Do not share account credentials, or use another person's account.
• Do not resell, sublicense, or republish data obtained from LeadPitch lookups.

12. Third-party services and links

Payments run through Base44 Payments. Hosting, domains, email, scheduling, and device management rely on third-party providers. Your use of those services is governed by their terms, and outages or policy changes on their side are outside our control.

Links to partner sites, including our legal partner Jackie Hancock Law, are provided for convenience. We do not control those sites and are not responsible for their content or services.

13. Cancellation and termination

Either side may end a project with 5 business days written notice. You remain responsible for work completed and prorated deliverables, and the deposit stays non-refundable. Fees for third-party services already purchased are not refundable.

We may suspend or end access to accounts that fail to pay, breach these Terms, or use the Services unlawfully.

14. Disclaimers and limitation of liability

We deliver our work with care, but the Services are provided "as is" and we do not warrant that a site will be uninterrupted, error-free, or achieve a particular result, ranking, traffic, or sales figure.

To the maximum extent permitted by law, our total liability for any claim relating to the Services is limited to the amount you paid us for the affected project or subscription in the 12 months before the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data.

15. Governing law

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Pulaski County, Arkansas.

16. Changes to these terms

We may update these Terms as our Services change. The version published on this page, with the date shown above, is the version in effect. Material changes will be announced on this site, and continuing to use the Services after a change means you accept the updated Terms.