Legal Policy

1. Who we are and what this policy covers

CEL Website Design LLC is a web design and development studio based in North Little Rock, Arkansas. This policy explains what information we collect through celwebsitedesigns.com, our client dashboards, our booking and onboarding forms, and our LeadPitch software, why we collect it, how it is shared, and the choices you have.

It does not cover third-party sites and platforms we link to or that you connect, which have their own privacy policies.

2. Information we collect

• Contact and inquiry details: your name, email address, phone number, business name, project type, budget, and any message you send through our forms.
• Client account information: your name, email, role, and whether you have been granted employee access. Passwords are handled by the platform's authentication service; we never see them.
• Project and onboarding information: business goals, target audience, brand colors, timelines, notes, and files you upload such as logos, photos, and resumes.
• Booking information: session type, selected date and time, notes, and follow-up history for consultations.
• Billing information: invoices, purchases, plan status, and the identifier our payments provider gives to a transaction. Card and bank details are collected and stored by Base44 Payments, not by us.
• Technical and usage information: log data such as IP address and timestamps, browser and device type, the pages you use, and simple analytics events that tell us which tools are used and where they fail.

3. How we use information

• To answer inquiries, schedule consultations, and send you quotes, invoices, and project updates.
• To build, host, deliver, and support the project you hired us for, including reviewing the files you upload.
• To operate and protect the site and the client dashboard: authenticate you, keep accounts and files separated, detect abuse, and troubleshoot errors.
• To manage billing, deposits, subscriptions, and renewals.
• To improve our services by understanding which pages and tools are used.
• To comply with the law, respond to lawful requests, and enforce our Terms of Agreement and Refund Policy.

4. Files you upload

Logos, photos, resumes, and project files you upload to your client dashboard are stored in private storage. They are reachable by you and by our team, and are used only to deliver the work you asked for.

Some LeadPitch features intentionally store an image publicly so another service can fetch it — for example marketplace listing photos and ad creative. In those cases anyone with the link can open the file, and we say so in the feature.

Do not upload documents that contain health records, government identification you have no right to share, or another person's confidential information without permission.

5. Payments

Card payments are processed by Base44 Payments. We receive confirmation that a payment succeeded, the amount, the currency, and the last few digits or reference of the payment method. We never see or store your full card number.

We keep invoices and receipts so we can service your account, meet tax and accounting obligations, and resolve billing questions.

6. Cookies and analytics

We use cookies and browser storage to keep you signed in, remember your preferences, and keep drafts of forms you are filling in. Aggregate analytics events help us see which pages and tools are used; we do not use them to build advertising profiles or track you across other sites.

You can block cookies in your browser settings. Some parts of the client dashboard will not work if you do.

7. How we share information

We share the minimum data needed with the service providers that run our business: the platform that hosts this site and its authentication, database, and file storage services; AI providers that generate text and images for features you use; our payments provider; email delivery services; and scheduling and analytics providers.

We do not sell your account information or project data. We share information when the law requires it, when it is needed to protect our rights or someone's safety, or as part of a sale or merger of the business.

We never publish your project details or files without your permission.

8. Retention

We keep inquiry and contact records while we are working together and for a reasonable period afterward so we can answer questions about past work. Invoices and tax records are kept as long as the law requires. Files you upload remain available to you in your dashboard unless you ask us to delete them, and we remove them when a project file is closed and no legal obligation to keep them remains.

9. Your rights and choices

• Ask what information we hold about you, where it came from, and receive a copy.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete your account information and uploaded files, subject to records we must keep by law.
• Unsubscribe from marketing email at any time using the link in the message; you will still receive essential project and billing messages.
• Opt out of non-essential analytics where your region requires it.

10. Security

We use encryption in transit, role-based access, private file storage for client uploads, and administrative controls so only the people who need a file can open it. No system is perfectly secure; if we learn of a breach affecting your data, we will tell you promptly and explain what we are doing about it.

11. Children

Our services are business tools and are not directed to children. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

12. Changes to this policy

We may update this policy as our services change. The version published on this page, with the date shown above, is the version in effect. If we make a material change, we will announce it on this site.

13. Contact

CEL Website Design LLC, 200 W Scenic Drive, North Little Rock, AR 72118. Email celwebsitedesign@gmail.com with any privacy question or request and we will respond within 30 days, or any longer period the law allows.