Frequently Asked Questions
Answers to common questions about LeadPitch features, plans, and tools.
Ask Charles
Charles, our in-app assistant, answers most questions instantly — look for the Ask Charles button in the corner of any page.
Help & Charles
Who is Charles?
Charles is the Lead-Pitch assistant built into every page. Open him with the Ask Charles button in the bottom corner of the screen and ask anything about leads, pitches, credits, plans, tools or the outreach rules. He answers instantly, links you straight to the right page, and never guesses at your account details.
Are there keyboard shortcuts?
Yes, for signed-in members. Press ? to open the help and shortcuts panel, or T to start the guided tour. Single keys jump you around: G for lead search, L for leads, M for the lead map, E for the email designer, K for the calendar, A for analytics and P for plans and pricing.
Where can I find tutorials?
The Tutorials page at lead-pitch.com/tutorials has a guide for every tool, from the lead search and Leads page to the email designer, plus the nine steps of the guided tour. Signed in, the same guide for the page you are on sits at the top of the screen in a Tutorial strip.
Lead Generator
How does the lead generator find businesses without a website?
You pick a business type and a state or city, and Lead-Pitch searches for real local businesses in that area. Results are filtered to prioritize businesses with no website or a Facebook page only, so every lead is a genuine web design prospect.
Which countries, states, and cities can I search?
You can search 150+ countries. Pick a country, then a state, province, or region where the dropdown offers one, then optionally add a city or ZIP code — or leave those blank to search the whole area.
How many leads can I generate, and what do they cost?
Every member gets 20 free lead generations. After that, you can buy credits one at a time for $1 each, in bundles of 50 for $24.99 or 100 for $49.99, or subscribe monthly — $899 for 5,000 leads a month, or $1,499.99 for 10,000. Employees get unlimited free access.
Can I search for a business type that is not in the list?
Yes. Choose Custom (type your own) from the business type dropdown and enter any category, such as Landscaping, Pest Control, or Roofing. Lawyers / Law Firms is also a built-in category.
Can I upload my own list of leads?
Yes. Use the Upload Leads page to upload a CSV, Excel, or PDF file. AI reads the file and adds each business to your leads list automatically.
What does Scan all categories do, and does Lead-Pitch scan automatically?
On the dashboard and the Leads page you can pick any U.S. state and click Scan all categories to run every business category for that state at once. On top of that, an automated daily scan runs every business category in Arkansas at 8am Central time, adds new businesses as leads, and emails a web design pitch to any lead with no website and a public email address.
Outreach & Email
How do I send a pitch to a lead?
Open any lead from your leads list and use the email action. You can design and save reusable email templates in the Email Designer, with placeholders that fill in each lead's name and details.
Can I schedule follow-ups?
Yes. Each lead has a next contact date, and the Calendar page shows every scheduled follow-up so you never miss a touchpoint.
Can I track which leads I have already contacted?
Yes. Leads have a status (new, contacted, interested, not interested, converted) and an email sent flag, and the dashboard shows how many pitches you have sent. Lead Performance shows pitches per lead and who needs a follow-up.
What are the anti-spam email laws by country?
Every country sets its own rules for commercial email: whether you need prior consent, which statute applies and what each message must contain. The Anti-Spam Laws page lists them by region, with the consent rule and required contents for each country, and links to the governing law. You are the sender of record for every pitch you send, so check your lead's country before you reach out.
Email Verified
What does Email Verified do?
It checks whether an email address is likely to accept mail before you spend a pitch on it. You enter an address and it reads the domain's mail records, then returns a verdict: online, offline, risky or unsure.
What does each verdict mean?
Online means the domain accepts mail and nothing about the address looked wrong. Offline means the domain does not accept mail or the address is invalid, so a pitch there will bounce. Risky means something about the address looks disposable or shared. Unsure means the check could not reach a conclusion.
Can I contest a verdict, and does it cost a credit?
Yes. File a contest from the same page, say whether the address is online or offline, and add a note for an admin to review. Email Verified is included with any paid membership and uses no lead credit and no lookup credit.
Records Check
What does the Records Check tool search?
You enter a name and a state or county, and it searches published arrest, booking and custody records, court indexes and local news coverage, then lists what it found with a link back to the source so you can confirm it. Sealed, expunged or never-published records will not appear.
Is a Records Check result a background check?
No. It is not a consumer report and Lead-Pitch is not a consumer reporting agency. Do not use it to decide whether to hire, rent to, insure, lend to or admit anyone. Those decisions require a regulated screening report and the person's written authorization.
Can I have the results emailed to my company?
Yes. The Membership page has a Look up and email results card: choose Records Check, enter the name and area, add your company name and the company email address to send to, and the results go out as an email listing every record found with a link to the source. Records Check uses no lead or lookup credit.
Do you look up or store Social Security numbers?
No. We never ask for an SSN, never store one, and no tool here looks one up, including Records Check. Some screening companies sell an SSN trace; we do not offer one.
Birthday Lookup
What does Birthday Lookup do?
Enter a name and a city or state, and the tool searches public records, directories and public profiles for a date of birth published against that name. You get the date with the source it came from, or nothing at all when no public source publishes one.
What is it not allowed to be used for?
Never use it to answer an identity-verification question, to open an account or obtain a document in someone else's name, or to decide anything covered by the Fair Credit Reporting Act such as credit, employment, insurance or housing.
Can I email a birthday lookup to my company?
Yes. On the Membership page, switch the Look up and email results card to Birthday Lookup, enter the name, area and company email, and the dates published for that name, each with its source, are emailed to that address. Nothing is sent when no public source publishes a date.
Property Disclosure
What is Property Disclosure?
Enter any address worldwide to find who owns the property from public records and land registries, plus estimated market value, value range, assessed value, last sale price and date, and annual property tax.
Does it show liens, permits and the flood zone?
Yes, wherever the county recorder, building department or land registry publishes a searchable index. You get recorded liens with the holder, amount, filing date and whether each is open or released, the permit history, and the flood zone code for the parcel.
What does an empty lien or permit list mean?
That none were found in the sources searched, not that the parcel is clear. A lien list is not a title search, a permit list is not a permit clearance, and a flood zone code is not a flood determination or insurance advice.
What is Property Disclosure 3D?
The same public record laid out on the ground. Search an address and the parcel is drawn as a building on its lot, with setbacks, sightlines, risk layers and the disclosure panel beside it. It reads the same live lookup, so liens, permits and the flood zone show in the 3D panel too.
Who can use it?
Property Disclosure and Property Disclosure 3D are available to all Lead-Pitch members and employees. Sign up or log in to access them from the sidebar navigation.
Phone Number Finder
What does the Phone Number Finder show?
Enter any phone number — US or international — and it searches public directories, caller ID databases, white pages and country-specific sources. When available you get the owner name, owner type, line type, carrier, registered location, address, email, every registered business name tied to the number, and other people associated with it.
How does it know whether a number is active or deactivated?
The indicator comes from the same public sources as the rest of the result: recent directory and business listings, caller ID databases, and carrier reporting. It is an indicator, not a live carrier confirmation, and each result lists the evidence behind it.
How much does a lookup cost?
Each phone number lookup costs $1, or buy in bulk to save: $75 for 100 lookups or $100 for 150 lookups. One credit unlocks one lookup, and employees get unlimited free access.
Can I use a lookup to screen a tenant, employee, or applicant?
No. The results are not consumer reports and cannot be used for credit, insurance, employment, housing or any other eligibility decision. A lookup is also not permission to call or text someone — you are responsible for TCPA and Do Not Call compliance.
Job Feed & Job Events
What is the Job Feed?
The Job Feed searches Indeed, ZipRecruiter and LinkedIn for real, currently open job postings based on a keyword and location you choose. Every result links directly to the original posting so you can apply right away.
Can companies post their own job openings?
Yes. The Job Feed has a Post a Job tab where recruiters and companies can publish their own listings — company name, title, description, job type, location, salary range, and contact or application link.
What is the Job Events Finder?
A free, public tool that searches for local job fairs, hiring events, library career events, local hiring news and active job postings near you, pulling from public libraries, Facebook Events, local news outlets and job sites, then showing every result on a month calendar.
Do I need to log in or pay to use the Job Feed or Job Events?
No. Both are free and public — no membership or login required. Anyone can search at any time.
Contract Work & Creative Jobs
What is the Contract Work Board?
A dedicated page for the contractor market. Contractors search for contract jobs by trade and location, and anyone needing contract work done can post a job with trade, location and contact details.
What is Creative Jobs?
A job board for photographers and videographers with three tabs: Find Jobs searches Indeed, ZipRecruiter and LinkedIn, Post a Job lets studios post creative gigs, and Portfolios lets photographers share their gallery links for clients to browse.
Are these boards free?
Yes. Searching and posting on both the Contract Work Board and Creative Jobs is free to use.
Resume Updater & Listing Builder
What does the Resume Updater do?
Paste your resume or upload a PDF, DOCX, or TXT file, describe any updates you want, and AI rewrites it into a polished, ATS-ready version you can copy or download.
Are uploaded resumes private?
Yes. Uploaded resume files are stored privately and accessed only to generate your updated resume.
Is there a free trial?
Yes. The Resume Updater includes a 3-day trial so you can try it before buying a per-resume update.
What is the AI Listing Builder?
Upload up to 8 product photos and AI identifies the item, condition and key details, then writes a marketplace-ready title and description with tags for eBay, Facebook Marketplace, Vinted, Mercari and Whatnot. Product photos are stored publicly so they can be used in the listings.
Office Finder
What is the Office Finder?
It locates business offices for rent or lease near a city, state or ZIP code, searching commercial real estate sites such as LoopNet, Crexi and CommercialCafe and returning real listings with direct links.
Can I filter by budget, size, or country?
Yes. Add a monthly budget and desired square footage to narrow results, and use the country selector for the same 150+ countries supported across Lead-Pitch.
Is the Office Finder free?
Yes. It is free to use, just like the Job Feed.
Healthcare Prospects
What is Healthcare Prospects?
A specialized lead finder that searches pharmacies, retirement and senior living homes, doctor offices and healthcare clinics across all 50 US states, Canada and Europe, filtered to businesses with no website or a Facebook page only.
Can I send pitches from Healthcare Prospects?
Yes. Each prospect has a send-pitch action with a healthcare-tailored email template, and the page tracks how many healthcare leads you have contacted overall.
Website Mockup Generator
What is the Website Mockup Generator?
It researches a business's Google reviews, summarizes what customers love and what needs improvement, creates a visual mockup of what their new website could look like, and packages it into a personalized email pitch you can send to the lead.
Who can use it?
It is available to members on the monthly plan and to employees, and it is hidden from the sidebar for members on the free or pay-per-lead plans.
Ad Creator, Social Posts & Traffic Agent
What does the Ad Creator do?
Describe your product or service and target audience, and AI writes headlines, primary text, descriptions and a call to action for Google, Facebook and Instagram, plus a custom ad image you can replace with your own. You can publish directly to Facebook and Instagram with a connected Meta account, or export for Google Ads.
How does Social Posts work?
One post is written and published to up to four places at once: your LinkedIn profile, a LinkedIn company page, your Facebook Page and Instagram. LinkedIn and Facebook publish text on its own; Instagram needs an image with every post. Each network reports its own result so you can retry the one that did not publish.
What is Traffic Agent?
Your AI marketing agent for driving website traffic. Share your website, target audience and budget, and it builds a traffic strategy with ad copy, SEO strategies, social content and a full traffic plan, powered by web research and ad generation.
Marketing Playbook
What is the Marketing Playbook?
Our full growth playbook for Instagram, Facebook and LinkedIn: the growth levers, the plays for each platform, the hashtag and posting-time rules, the founder-led moves, the 6-post rotation, the operating rules, the color code and caption formula, the 4-part sales strategy, and all 21 creative patterns behind every post.
What is in Part 2?
Part 2 adds ten patterns, numbers 22 to 31, covering platform-news roundups, building 30-plus posts from a single topic, diagnostic before-and-after fix lists, hook banks for stories and lead generation, signature-series rules, and the old-versus-new posting mix. It is included with the same subscription at no extra charge.
What does it cost, and can I read any of it first?
It is a $19.99 per month subscription, billed monthly until cancelled, and it includes access to the full playbook and all associated lead generation tools. The playbook is not published publicly and there is no free sample — everything below the price stays locked until the subscription is paid.
Hire a Designer
What is the Hire a Designer page?
A public page for business owners who need a website. It shows people asking for website help across Instagram, Facebook, LinkedIn, X, Reddit and Nextdoor, plus companies currently hiring website designers on LinkedIn with their listed budgets, and then a short inquiry form.
Does reading the feed or sending an inquiry cost anything?
No. Reading the feed and sending an inquiry is free, needs no login, and does not commit you to anything.
What happens after I send an inquiry?
Your inquiry lands on our project board. Each project moves through three stages — negotiation until the quote is agreed, design while the site is being built, and launched once it is live — and we reply by email at each step.
Grants, LLC Filing & Custom Merchandise
What is the State & Federal Grant Finder?
A free, public tool that searches real, currently open or forecasted grants for any US state from Grants.gov, federal agencies such as USDA, HHS, DOE, EPA, SBA and HUD, and state government departments. Each result shows the title, agency, opportunity number, status, deadline, maximum award, eligibility and a direct link.
What is the LLC Filing Assistant?
A free member page with one-click links to every state's Secretary of State filing portal, the Arkansas franchise tax site and the free federal EIN application, plus an attorney search filtered by practice area and a recommended attorney for each state.
What is the Custom Merchandise page?
It lets you design and order custom branded products — t-shirts, mugs, calendars, tote bags, hoodies, hats, phone cases, posters and more — through our partner Taylered By Haven. Most orders ship within 3 to 5 business days after design approval, and there is no minimum order.
Account & Billing
How do I buy more lead credits?
Go to the Membership page and choose a credit bundle — 50 leads for $24.99 or 100 for $49.99 — or subscribe to a monthly plan. If you are not the account owner, ask the owner to add credits from the Team page.
What is the difference between free, paid, and the monthly plan?
Free gives you 20 lead generations. Paid credits are bought one at a time for $1, or in bundles of 50 for $24.99 or 100 for $49.99, and never expire. The monthly plans add their allowance each month: $899 for 5,000 leads, or $1,499.99 for 10,000 leads.
How do I invite team members?
Account admins can invite members and grant lead credits or employee status from the Team page.
How do I report a bug or suggest a feature?
Use the Feedback page to submit a suggestion, bug report, or comment, and you can track the status of your submissions there too.
Privacy & Data
Who can see the data I put into Lead-Pitch?
Only you. Leads, uploads and tool results are private to your account, and uploaded files are stored privately rather than on a public URL. Records are scoped to their owner, and staff access is limited to what a tool needs to run.
How does Lead-Pitch handle email and lead data for outreach?
You are the sender of record for every pitch you send, so check your lead's country before you reach out and follow the consent rule on the Anti-Spam Laws page. A lookup or a record is a research result to confirm at the source, never a fact to act on unverified.
LeadPitch is a product built by CEL Website Design LLC. Back to CEL Website Design
